Privacy Policy for Subway Surfers Game

SubwaySurfersGame.cc is committed to protecting the privacy of all users who visit our website and applications, including general users over the age of 13 ("General Users") and children under the age of 13 ("Child Users"), collectively referred to as "Users". This Privacy Policy is intended to clearly and transparently explain how we collect, use, process and protect users' information. Our Privacy Policy applies to all users who access through the SubwaySurfersGame.cc website, mobile applications, and our Kids.SubwaySurfersGame.cc website designed specifically for children. By using the SubwaySurfersGame.cc website or services, you consent to our collection, processing and use of your information in accordance with the terms of this policy. If you do not agree to this policy, please do not use our website or services. If your child is a user of whom you are a parent or guardian, by allowing your child to use our website or services, you consent to our processing of their data in accordance with this policy. We may be able to collect information provided by general users when visiting the website, including account information, browsing behavior, device information, etc., which will only be used to optimize the user experience, analyze access data, provide personalized services or promote relevant content. We take strict security measures to protect user data from unauthorized access or disclosure. Regarding the data protection of child users, we comply with relevant laws and regulations to ensure that the information of child users will not be stolen, and we will not collect their personal information without the explicit consent of our parents or guardians. By allowing children to access children's websites, you agree to the collection and use of relevant data in accordance with the terms of this policy. Whether you are a general user or a parent of a child user, you have the right to review the information we collect at any time and request correction or deletion of your personal data. In addition, you have the right to prohibit us from processing your data in certain forms. If you have any questions about the privacy policy or need further assistance, please contact us at contact@subwaysurfersgame.cc.

1.General information

Users can use all features of the Subway Surfers website without registration. Subway Surfers does not ask users to provide any personal data (such as email addresses and phone numbers). Subway Surfers may collect certain electronic data (such as users' IP addresses, cookies or device IDs). When users click away from the Subway Surfers online website, Subway Surfers may attempt to notify users that they are leaving the Subway Surfers online website and that this Privacy Policy will no longer apply. When users provide personal data on any third-party website or application, the processing of such personal data will be subject to any privacy notice applicable to that website/application. In no event shall Subway Surfers act as a data controller or processor of such personal data.

2.Data collection and its purposes

Our servers automatically recognize the domain name and IP address (a number assigned to computers on the Internet) of visitors. The Subway Surfers Online game website may collect anonymous "traffic data" that does not identify you personally, but which may be helpful for marketing purposes or to improve the services we offer. Our web servers automatically collect usage information when your computer or mobile device contacts our web servers (for example, when you visit the Subway Surfers Online game website). Such usage information includes information about how our visitors use and navigate the Subway Surfers Online game website. It may include the number and frequency of visitors to each web page and how long they stay, browser type, and referral data identifying web pages visited before and after visiting our website. Traffic information may also be shared with business partners and advertisers in an aggregated and anonymous manner. More information about shared information is described in Section 7. In addition, advertisers on the Subway Surfers Online game general website may receive information collected through cookies for targeted advertising purposes. See below for more information about the use of cookies.

3.Data Retention

Subway Surfers Online Game may retain users’ data for the following purposes: to develop new features and improve the Subway Surfers Online Game website; to support follow-up customer service inquiries; to improve the security of the Subway Surfers Online Game website; or to comply with our legal obligations. We will retain your information for as long as is reasonably necessary in relation to the purpose for which this data was collected.

4.Third-party games

This Privacy Policy does not apply to the processing of personal data by data controllers other than Subway Surfers Online Game, such as providers of third-party games available on the Subway Surfers Online Game website. The relevant providers of such third-party games are responsible for ensuring that any processing of personal data by them in the gaming environment complies with applicable data protection laws. In general, Subway Surfers Online Game does not allow third-party content providers to collect personal data about users. However, if third-party content providers will collect any personal data, Subway Surfers Online Game will contractually require them to process personal data in the gaming environment in compliance with applicable data protection laws.

5.Cookie

Like many websites and applications, this Subway Surfers Online Game Website uses "cookies" which are saved on a user's computer. In addition, third-party networks that serve advertisements on the Subway Surfers Online Game Website ("Advertisers") may also use cookies. Cookies are a way of remembering who you are. A cookie is a small text file that is stored on your computer's hard drive or temporarily in your computer's memory. There are two types of cookies: those that are "session" oriented and those that are "persistent." Session cookies are deleted from your computer when you close your browser. Persistent cookies retain information for tomorrow, next week, next month, or whenever they expire. Subway Surfers Online Game and its advertisers may use cookies or similar technologies to enhance and personalize your experience on the Subway Surfers Online Game general website, including to: operate and improve the products on the Subway Surfers Online Game website; help authenticate you when you use the Subway Surfers Online Game website; remember your preferences; display and help measure and research the effectiveness of Subway Surfers Online Game products; customize the content provided to you through the Subway Surfers Online Game website; and display targeted advertisements. For information on how the Subway Surfers Online Game children's website uses cookies, please see the section on children users below. Users can refuse to store cookies or delete cookies by adjusting the browser settings on their computer. To learn more about how to adjust the settings of your internet browser, we recommend that users visit the website of the browser vendor. Users can also decide to delete cookies that have already been installed. Users can do this in the following ways: Internet Explorer deletes existing tracking technologies through the "Internet Options" sub-option of the browser's "Tools" menu option or by following the instructions of the browser support function. Use the same browser controls to disable future tracking technologies. Additional information on disabling most tracking technologies may be obtained through the browser support function. (For more information, please refer to the "Help" section of your browser.) Google Chrome deletes existing Tracking Technologies through the "Clear Browsing Data..." sub-option of the browser's "Tools" menu option or as directed by your browser's support feature. Use the same browser controls to disable future Tracking Technologies. Additional information on disabling most Tracking Technologies may be available through your browser's support feature. (For more information, please refer to the "Help" section of your browser.) Mozilla Firefox deletes existing Tracking Technologies through the "Clear Recent History..." sub-option of the browser's "History" menu option or as directed by your browser's support feature. Use the same browser controls to disable future Tracking Technologies. Additional information on disabling most Tracking Technologies may be available through your browser's support feature. (For more information, please refer to the "Help" section of your browser.) You can have the device you use to access the Subway Surfers Online gaming website warn you each time a cookie or most other Tracking Technologies (except Flash cookies) is set, or you can choose to turn off such warnings. This can be done through the browser on the device you use to access the website. Additional information on warnings and removal of warnings may be available through your browser's support feature. Please note that deleting, rejecting, disabling or turning off Tracking Technologies through the above options will not delete Flash cookies. For more information about Flash cookies and how to delete them from your computer, please visit the Adobe website. Please note that certain areas and features of the Subway Surfers Online gaming website may only be used in conjunction with tracking technologies, and disabling tracking technologies may prevent you from accessing such content. If you have any questions about cookies, please contact us at contact@subwaysurfersgame.cc.

6.Links to Third-Party Websites

The Subway Surfers Online Game General Website intentionally links to the following third-party websites. The names of these third-party websites are linked to their privacy policies. YouTube, Facebook, Instagram, Whatsapp, Twitter, Tiktok. Some third-party games posted on the Subway Surfers Online Game General Website and the Subway Surfers Online Game Kids Website do link to third-party websites. The Subway Surfers Online Game uses technology and personnel to monitor these links for inappropriate content, but it cannot fully control the third-party games on the Subway Surfers Online Game Website.

7.Sharing Information

Subway Surfers Online Game may share your persistent identifiers with third parties, such as business partners, in the following circumstances: Security: We may release information about our users, including IP addresses, when required by law, by governmental authorities conducting an investigation, or to verify or enforce compliance with the policies governing the Subway Surfers Online Game website and applicable laws. We may also disclose such user information when we believe disclosure is necessary to protect the rights, property, or safety of Subway Surfers Online Game or our respective business partners, customers, or others. Aggregate Information: We may disclose non-identifying, aggregated user statistics to third parties for a variety of purposes, including describing our services to potential partners and other third parties. Examples of such non-personal information include the number of users who visited this Subway Surfers Online Game website in a particular time period or the number of users who played a particular game on this website. Advertising: We may share technical information, such as IP addresses or device IDs, with our advertising partners. For advertising on the Subway Surfers Online Game general website, this information may be used to deliver behaviorally targeted advertising or analytics. For advertising on the Subway Surfers Online Game children's website, this information will only be used to deliver contextual advertising and limit the frequency of advertising.

8.International Data Transfers

Subway Surfers may work with third parties that are based outside of the European Economic Area (EEA), and may transfer data about you to the countries in which these parties reside. Whenever we share personal data originating in the EU with an entity outside of the EEA, we will do so on the basis of the EU standard contractual clauses, with your consent, or because such transfer is necessary performance of a contract. If you have any questions about our policy regarding international data transfers, please contact us at contact@subwaysurfersgame.cc.

9.Children Users

We recognize the importance of safeguarding the privacy of children and encourage parents to check and monitor their children’s use of online activities regularly. This is why we created a separate age-appropriate experience for Children Users through the Subway Surfers Kids Site, or through an age-gate in certain games on the Subway Surfers General Site: in order to comply with the legislation, you could be presented to an age screen when starting the game. When presented with this age screen, it is important that you state the correct age. Based on your age information and your device settings, Subway Surfers does not process personal data of children under the minimum age limit (Children Users) that is prescribed by the legislation in the individual jurisdictions for behavioral advertisement. The Children Users’ experience of games with an age-gate on the Subway Surfers General Site, and the Subway Surfers Kids Site supports and complies with the Children’s Online Privacy Protection Act (“COPPA"). The Children Users’ experience of games with an age-gate on the Subway Surfers General Site and the Subway Surfers Kids site will not request any personal information from Children Users. There is no registration required for the Subway Surfers Kids Site and any advertising shown on the Subway Surfers Kids Site, or in the the Children Users’ experience of games with an age-gate on the Subway Surfers General Site, is age-appropriate. The Subway Surfers Kids Site and the Children Users’ experience of games with an age-gate on the Subway Surfers General Site will not show behaviorally targeted ads or allow third parties to track the activity of Children Users for that purpose. The Subway Surfers Kids Site and the the Children Users’ experience of games with an age-gate on the Subway Surfers General Site may collect and use IP addresses and other persistent identifiers, including cookies, from Children Users, but only for purposes of supporting our internal operations, such as to help us: Identify whether you are a child or adult for data protection purposes to determine the legal requirements for our processing of your data Maintain or analyze the functioning of the Subway Surfers Kids Site Perform network communications Authenticate users of, or personalize the content on, the Subway Surfers Kids Site Serve contextual advertising on the Subway Surfers Kids Site and cap the frequency of advertising We have separated our platform into a few sections. Subway Surfers Kids was created for our youngest audience and is fully COPPA compliant. If you are a Child User, you should only use the Subway Surfers Kids Site and only with the permission of a parent or legal guardian. On Subway Surfers.com, you’ll find games that are intended at users that are over 13. Subway Surfers.com is not targeted towards children under the age of 13 and it will not knowingly collect personal information from children under 13. To learn more about COPPA, please reference this simple one-page informational guide from the kidSAFE Seal Program: https://www.kidsafeseal.com/knowaboutcoppa.html.

10.Lawful Bases for Processing Personal Data

If you are an individual in the European Union (EU), we collect and process data about you only where we have legal bases for doing so under applicable EU laws. This means we collect and process your data only when: It is necessary for a legitimate interest (which is not overridden by your individual privacy interests), such as preventing fraud, improving the Service, and increasing the security of the Service and network infrastructure; You have consented to this collection and processing for a specific purpose; It is necessary to fulfil our contractual obligations; or It is necessary to comply with a legal obligation. Where we rely on our legitimate interests to process your personal data, you have the right to object. More information on exercising this right can be found in section 11 addressing Individual Rights. Some examples of our legitimate interests and the data being processed include: Network and information security (IP address, user/device ID) Customer Support and fraud prevention (email address) Improving our products and services (activity logs) Where we rely on your consent to process your personal data, you have the right to withdraw or decline consent at any time. If you wish to withdraw your consent, please contact us using the information in section 12 regarding the Contacts for Individual Rights Requests. If you have any questions about or need further information concerning the legal basis on which we collect and use your personal data, please contact us at contact@subwaysurfersgame.cc.

11.Individual Rights

Subway Surfers makes certain choices available to you when it comes to your personal data. Please review the below information outlining your choices and how to exercise them. We will respond to all requests within a reasonable timeframe. If our full response will ever take more than a month due to complexity or scope, we will notify you of this and keep you updated. We may request more information to confirm your identity before acting on any request. Review and update your data: You have the right to access and update any personal data that we have collected. To review or update this data, please submit a request using the contact information at the end of this section. Delete your data: You also hold the right to have your personal data deleted. This is sometimes known as the ‘right to be forgotten’. To request that we delete all personal data about you, please submit a request using the contact information at the end of this section. After you delete your personal data from our services, we may not immediately delete residual copies from our active servers and may not immediately remove data from our backup systems for archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. We may also decline to honor this request in certain specific situations, such as if the data is necessary to comply with a legal obligation or to exercise/defend a legal claim. Restrict Processing: You have the right to restrict how we process your personal data in certain circumstances. This is an alternative to requesting the deletion of your data. Rather than requesting we delete all of your personal data, you may request that we limit our uses of your personal data to specific purposes. You may wish to request we restrict our processing if you contest the accuracy of your personal data and we are working to verify this information, or if you want us to retain your personal data in connection to a legal claim but cease processing it. Data Portability: You have the right to obtain copies of your information in a structured, commonly used format that you can move your data between our service and the services of others. We may request more information to confirm your identity before providing any personal data. Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or when our processing of your data is based on legitimate interests. You may request that we stop processing your personal data for direct marketing purposes. This is an absolute right and we cannot refuse this request. Beyond direct marketing, if you wish to exercise this right, you must give specific reasons why you object to our processing of your data, based on your particular situation. Even after receiving such a request, we may continue processing if it is necessary for the exercise/defense of a legal claim or if we can demonstrate a compelling legitimate ground for the processing. If any request made under this section is clearly unfounded or excessive, we may reject the request or require a reasonable fee to honor the request. If we decide to reject your request, we will inform you of the reasons for not taking action and provide information on other possible remedies. If we decide that a reasonable fee is necessary, we will promptly inform you and will comply with the request upon receipt of this fee.